{"id":7141,"date":"2021-01-12T10:52:10","date_gmt":"2021-01-12T09:52:10","guid":{"rendered":"https:\/\/www.tessiot-demenagement.com\/fr\/?p=7141"},"modified":"2021-01-12T17:37:19","modified_gmt":"2021-01-12T16:37:19","slug":"satisfaction-clients-en-2020","status":"publish","type":"post","link":"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/","title":{"rendered":"Satisfaction clients en 2020"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t

Satisfaction clients en 2020<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\n\t\t
\n\t\t\t\t\t\t\t
4.2\/5 sur 47 avis<\/div>\n\t\t\t\t\t\t
<\/i><\/i><\/i><\/i><\/i> 4.3\/5<\/span><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Les r\u00e9sultats de l\u2019enqu\u00eate de satisfaction clients 2020 sont aujourd’hui publi\u00e9s : vous nous donnez la note globale de 8.3\/10 pour le second semestre 2020.<\/strong><\/p>

Pour nous, les d\u00e9m\u00e9nageurs Tessiot, votre satisfaction est un devoir que nous nous imposons tout au long de votre d\u00e9m\u00e9nagement<\/a>. De votre demande de devis jusqu\u2019\u00e0 la livraison de vos effets personnels \u00e0 votre adresse de destination, votre avis compte pour nous.\u00a0<\/p>

Ainsi, afin d\u2019avoir vos impressions, et pouvoir am\u00e9liorer nos services, nous \u00a0vous avons sollicit\u00e9s afin de compl\u00e9ter notre enqu\u00eate de satisfaction.\u00a0Entre juillet et d\u00e9cembre 2020<\/strong>, nous vous avons demand\u00e9 vos avis sur plusieurs points.<\/span><\/p>

D\u2019abord la qualit\u00e9 de l\u2019accueil t\u00e9l\u00e9phonique, puis la satisfaction du d\u00e9roulement de la visite \u00e0 votre domicile. Ensuite nous vous avons pos\u00e9 la question de votre niveau de satisfaction sur votre d\u00e9m\u00e9nagement. Et enfin, nous vous avons interrog\u00e9 sur l\u2019efficacit\u00e9 de notre Service apr\u00e8s-vente.<\/p>

Tous nos clients de M\u00e9tropole d\u00e9m\u00e9nag\u00e9s entre juillet et d\u00e9cembre ont re\u00e7u sur leurs bo\u00eetes mails ce questionnaire. Pendant ce semestre, vous avez \u00e9t\u00e9 47 \u00e0 r\u00e9pondre \u00e0 notre enqu\u00eate de satisfaction. Et vos avis se r\u00e9v\u00e8lent plut\u00f4t positifs concernant nos services et nos \u00e9quipes de d\u00e9m\u00e9nageurs.<\/p>

Concernant l\u2019accueil t\u00e9l\u00e9phonique, vous \u00eates dans l\u2019ensemble\u00a0satisfaits de votre prise de contact\u00a0: 25.5% satisfaits et 72.4% tr\u00e8s satisfaits.<\/strong>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\"avis\t\t\t\t\t\t\t\t\t\t\t
R\u00e9sultats de notre enqu\u00eate de satisfaction pour les d\u00e9m\u00e9nagements effectu\u00e9s entre juillet et d\u00e9cembre 2020.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t

100% de satisfaction pour la visite \u00e0 domicile du conseiller Tessiot.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Ensuite, pour ce qui est de la visite \u00e0 votre domicile<\/strong>\u00a0pour \u00e9valuer votre volume \u00e0 d\u00e9m\u00e9nager, l\u00e0 aussi votre verdict est tr\u00e8s bon pour les clients concern\u00e9s\u00a0:\u00a072% d\u2019entre vous sont tr\u00e8s satisfaits et 28% sont satisfaits, soit 100% de satisfaction<\/strong>.<\/p>

Nous arrivons ensuite au\u00a0d\u00e9m\u00e9nagement<\/strong>\u00a0en lui-m\u00eame, vous \u00eates\u00a085% \u00e0 \u00eatre satisfaits ou tr\u00e8s satisfaits<\/strong>\u00a0de la prestation de nos d\u00e9m\u00e9nageurs.<\/p>

Enfin, nous vous avons demand\u00e9 de nous attribuer une note globale sur 10 \u00e0 votre exp\u00e9rience chez Tessiot D\u00e9m\u00e9nagements. En moyenne, vous nous avez donn\u00e9\u00a0la note de 8.3\/10<\/strong>.<\/p>

Vos avis sont donc bons, n\u00e9anmoins les axes d\u2019am\u00e9lioration sont pr\u00e9sents. Cette enqu\u00eate de satisfaction et vos remont\u00e9es nous permettent surtout de pointer les points \u00e0 corriger et de nous am\u00e9liorer sur ces derniers.<\/p>

En conclusion, merci encore \u00e0 tous les clients qui nous ont fait confiance en 2020, et plus particuli\u00e8rement \u00e0 tous ceux qui ont accept\u00e9 de r\u00e9pondre \u00e0 notre enqu\u00eate de satisfaction. Merci pour votre confiance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\tDemandez votre devis gratuit<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Satisfaction clients en 2020 4.2\/5 sur 47 avis  4.3\/5 Les r\u00e9sultats de l\u2019enqu\u00eate de satisfaction clients 2020 sont aujourd’hui<\/p>\n","protected":false},"author":11,"featured_media":7173,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[59],"tags":[],"yoast_head":"\nSatisfaction clients en 2020 – Tessiot D\u00e9m\u00e9nagements<\/title>\n<meta name=\"description\" content=\"Satisfaction clients en 2020 4.2\/5 sur 47 avis  4.3\/5 Les r\u00e9sultats de l\u2019enqu\u00eate de satisfaction clients 2020 sont D\u00e9couvrez les r\u00e9sultats de notre enqu\u00eate de satisfaction 2020. Nos clients nous attribuent la note de 8.3\/10 au second semestre 2020.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Satisfaction clients en 2020 – Tessiot D\u00e9m\u00e9nagements\" \/>\n<meta property=\"og:description\" content=\"Satisfaction clients en 2020 4.2\/5 sur 47 avis  4.3\/5 Les r\u00e9sultats de l\u2019enqu\u00eate de satisfaction clients 2020 sont D\u00e9couvrez les r\u00e9sultats de notre enqu\u00eate de satisfaction 2020. Nos clients nous attribuent la note de 8.3\/10 au second semestre 2020.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/\" \/>\n<meta property=\"og:site_name\" content=\"Tessiot D\u00e9m\u00e9nagements\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/tessiot.demenagements\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-12T09:52:10+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-01-12T16:37:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.tessiot-demenagement.com\/fr\/wp-content\/uploads\/2021\/01\/Devis-et-visite-gratuits-4.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@TDemenagements\" \/>\n<meta name=\"twitter:site\" content=\"@TDemenagements\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture est.\">\n\t<meta name=\"twitter:data1\" content=\"2 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/#organization\",\"name\":\"Tessiot-D\\u00e9m\\u00e9nagements\",\"url\":\"https:\/\/www.tessiot-demenagement.com\/fr\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/tessiot.demenagements\",\"https:\/\/www.instagram.com\/tessiotdemenagements\/\",\"https:\/\/www.youtube.com\/watch?v=maGVkMma1Dw.\",\"https:\/\/twitter.com\/TDemenagements\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/#logo\",\"inLanguage\":\"fr-FR\",\"url\":\"https:\/\/www.tessiot-demenagement.com\/fr\/wp-content\/uploads\/2012\/01\/logo1-e1536916717562.png\",\"width\":80,\"height\":41,\"caption\":\"Tessiot-D\\u00e9m\\u00e9nagements\"},\"image\":{\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/#website\",\"url\":\"https:\/\/www.tessiot-demenagement.com\/fr\/\",\"name\":\"Tessiot D\\u00e9m\\u00e9nagements\",\"description\":\"D\\u00e9m\\u00e9nagement national et international\",\"publisher\":{\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/www.tessiot-demenagement.com\/fr\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/#primaryimage\",\"inLanguage\":\"fr-FR\",\"url\":\"https:\/\/www.tessiot-demenagement.com\/fr\/wp-content\/uploads\/2021\/01\/Devis-et-visite-gratuits-4.png\",\"width\":1080,\"height\":1080,\"caption\":\"avis d\\u00e9m\\u00e9nageur limoges\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/#webpage\",\"url\":\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/\",\"name\":\"Satisfaction clients en 2020 – Tessiot D\\u00e9m\\u00e9nagements\",\"isPartOf\":{\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/#primaryimage\"},\"datePublished\":\"2021-01-12T09:52:10+00:00\",\"dateModified\":\"2021-01-12T16:37:19+00:00\",\"description\":\"Satisfaction clients en 2020 4.2\/5 sur 47 avis  4.3\/5 Les r\\u00e9sultats de l\\u2019enqu\\u00eate de satisfaction clients 2020 sont D\\u00e9couvrez les r\\u00e9sultats de notre enqu\\u00eate de satisfaction 2020. Nos clients nous attribuent la note de 8.3\/10 au second semestre 2020.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/\",\"url\":\"https:\/\/www.tessiot-demenagement.com\/fr\/\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"position\":2,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/\",\"url\":\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/\",\"name\":\"Satisfaction clients en 2020\"}}]},{\"@type\":\"Article\",\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/#webpage\"},\"author\":{\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/#\/schema\/person\/0833ca6e2ac618e5ef2387f37c548476\"},\"headline\":\"Satisfaction clients en 2020\",\"datePublished\":\"2021-01-12T09:52:10+00:00\",\"dateModified\":\"2021-01-12T16:37:19+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/#webpage\"},\"publisher\":{\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/satisfaction-clients-en-2020\/#primaryimage\"},\"articleSection\":\"Actualit\\u00e9s du Groupe Tessiot\",\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/#\/schema\/person\/0833ca6e2ac618e5ef2387f37c548476\",\"name\":\"stephane samson\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.tessiot-demenagement.com\/fr\/#personlogo\",\"inLanguage\":\"fr-FR\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/973dacf288eaa90cbd2ffb1b98f1b7bd?s=96&d=mm&r=g\",\"caption\":\"stephane samson\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.tessiot-demenagement.com\/fr\/wp-json\/wp\/v2\/posts\/7141"}],"collection":[{"href":"https:\/\/www.tessiot-demenagement.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tessiot-demenagement.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tessiot-demenagement.com\/fr\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tessiot-demenagement.com\/fr\/wp-json\/wp\/v2\/comments?post=7141"}],"version-history":[{"count":35,"href":"https:\/\/www.tessiot-demenagement.com\/fr\/wp-json\/wp\/v2\/posts\/7141\/revisions"}],"predecessor-version":[{"id":7186,"href":"https:\/\/www.tessiot-demenagement.com\/fr\/wp-json\/wp\/v2\/posts\/7141\/revisions\/7186"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tessiot-demenagement.com\/fr\/wp-json\/wp\/v2\/media\/7173"}],"wp:attachment":[{"href":"https:\/\/www.tessiot-demenagement.com\/fr\/wp-json\/wp\/v2\/media?parent=7141"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tessiot-demenagement.com\/fr\/wp-json\/wp\/v2\/categories?post=7141"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tessiot-demenagement.com\/fr\/wp-json\/wp\/v2\/tags?post=7141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}